The Company operates a formal documented Quality system, which is structured and maintained to comply with the requirements of ISO 9001/AS9100/AS9120 and the requirements of our customer approvals. The prime objective of the system is to ensure customer requirements are satisfied while maximising company performance.
The procedures within the management system are authorised by the undersigned and must be adhered to by all employees. These procedures cover all aspects of the business that ensures the satisfactory supply of safe and reliable products and service to our customers. The performance of the company and its suppliers will be managed, monitored and reviewed to ensure a satisfactory performance is obtained and continuously improved.
Quality System and Process Audits are carried out under the control of the Quality Manager to ensure compliance to the standard, company procedures and current best practice.
Training of personnel is carried out to enable personnel to satisfactorily & safely carry out their duties and develop their capabilities within the organisation.
The Company is continually looking at innovative ways of improving its service to its customers, enhancing the efficiency of the business, increasing its share of the market through ongoing investment in materials and technology with the objective of maximising the Company's return on investment.
It is therefore Gould Alloys intended policy to deliver what our customers require, when they require it, and to continuously improve the effectiveness with the ultimate ai of out servicing our customers requirements.
Company Quality Objectives
To this end the company has set measurable objectives to be attained which are stipulated in the Core Key Processes.